You may return defective items within 90 days of date received as indicated on your original receipt. Our policy covers any manufacturer defective items, dead on arrival items, and items that do not appear as listed on the website. Items damaged by misuse or improper care from users are not covered by our policy, if you received items that you do not know how to use, please feel free to contact [email protected] for proper care instructions and more in-depth information of your items. We are happy to assist you. There is no warranty on cartomizers, atomizers, clearomizers, glassomizer (K1,K2,K3), coils, drip tips, glass tube, o-rings, USB cable, disposables, or any similar product unless it was DOA when you received it. We also don’t provide warranty for fake Aspire products.
Our warranty claims policy requires the box’s security code to be on top of the proof of purchase for full warranty claims and authenticity purposes. If the customer no longer keeps the package, we cannot proceed with warranty claims.
If you are located in US and want warranty service, please click here http://aspirewarranty.com/ to know the detailed information on how to submit warranty service request.