ASPIRE (ASPIRE (Shenzhen Eigate Technology Co. Ltd)) will happily accept returns within 14 days from customers who purchased directly from us. Items eligible for a refund must be unused, in original packaging, and in resellable condition. Items that have been opened, tampered with and not in the original packaging are not eligible for refund. After the return is received and inspected, kindly allow 3-5 business days for funds to be refunded to the card used for purchase. ASPIRE (Shenzhen Eigate Technology Co. Ltd) does not refund costs associated with return shipping.
Packaging and Shipping
Product must be returned in its original packaging and original delivery box. Aspire assumes NO responsibility for the return shipping costs and assumes no responsibility for a refund in the event a return package is lost, stolen or misplaced; nor does Aspire assume any responsibility for damage to the returned shipped product in the event a refund is denied and then re-shipped to the customer.
All refunds are subject to a satisfactory review and inspection by ASPIRE as to whether the product is returnable, damaged or defective, and in full compliance with these terms and conditions.
Denial of Return
Should ASPIRE not accept the return, it will provide notice of its decision and the reason(s) via email. Product in question will be returned to the customer at the customer’s expense for shipping. The customer retains the right to request that ISPIRE dispose of the product.
Return Policy for Non-Warranty Claims
All returns are subject to inspection by Aspire at the time of receipt. Any items determined to have been damaged in transit to Aspire will be returned to the sender at their expense and will remain their property.
If more than 15 business days have passed since we’ve approved your return, please contact us at [email protected]
We will notify you once we’ve received and inspected your return to let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 3-5 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Refund and Cancellation Policy
Aspire reserves the right to refuse or cancel any order. Aspire at its sole discretion may cancel any order(s):
Refund or cancellation policies applicable in the following conditions:
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